GDPR and EU data residency
Where your servers and their data physically are, which products run in which location, and which company and policy stand behind the contract.
Who it is for
A company with an EU data-location requirement
A customer, an auditor or a contract asks in which country the servers stand, and a vague answer is not enough.
A team choosing between the two EU locations
Cloud servers run in both Prague and Covilha, dedicated servers only in Prague, and the choice is made when you order.
Someone filling in a vendor questionnaire
The form asks which legal entity is the data controller, which law governs the contract and where the privacy policy is published.
What runs where
- Cloud servers: Prague (Czech Republic) or Covilha (Portugal), chosen when you order
- Dedicated servers: Prague only, in the TTC TELEPORT DC2 Tier III facility
- Both locations are inside the European Union
- Only DCXV stores and processes customer data. The data centre operator only provides space, power and connectivity and has no access to or knowledge of customer data.
- The contracting company is DCXV INTERNATIONAL LTD; the contract is governed by the law of the Republic of Cyprus, with the Limassol City District Court as the jurisdiction
The same three cloud sizes in either location
Pick Prague or Covilha in the configurator. Every plan includes one weekly backup.
What this page does not state
- This page says where servers are and who the contracting company is. It is not a data processing agreement or legal advice.
- The privacy policy describes the personal data DCXV holds about site visitors and customers. This page says nothing about the content of your own servers beyond where those servers are.
- Certifications are listed on the data centre pages. None is claimed here for GDPR itself.
Where to read the details
Checking it for your own file
Pick the location
Choose Prague or Covilha in the configurator for a cloud server; dedicated servers are in Prague.
Name the company
Use DCXV INTERNATIONAL LTD, Cyprus, as the contracting company and point to the Policy page for the privacy terms.
Read the privacy policy
It names the data controller, the legal bases and your rights to correct, download and remove your account data in the client area.
Ask for what is not here
For a data processing agreement or anything else this page does not state, write to info@dcxv.com before you order.
Why choose us
- Tier III certified facilities, 99.982% facility SLA
- Own network, AS204057, IPv4 and IPv6 dual-stack
- 24/7/365 support with ~10 minute average response
- Cyprus company, EU jurisdiction, GDPR-native since 2007
FAQ
Frequently asked questions
In which countries are DCXV servers located?
In two EU countries: the Czech Republic (Prague, TTC TELEPORT DC2) and Portugal (Covilha). Cloud servers run in either location; dedicated servers only in Prague.
Can I choose where a cloud server runs?
Yes. The configurator and the order form offer Prague and Covilha.
Which company is the contracting party, and which law applies?
DCXV INTERNATIONAL LTD. The governing law is that of the Republic of Cyprus and the jurisdiction is the Limassol City District Court, as the Policy page states.
Where is the privacy policy?
On the Policy page, under Privacy Policy. It refers to Regulation (EU) 2016/679 and explains how to correct, download and remove your account data in the client area, under Account.
Where do I send a data protection question?
To info@dcxv.com, the contact address in the privacy policy. Your own account data can be handled in the client area, under Account.
If you require assistance or have additional questions, please contact the managers or write to the support team at support@dcxv.com
Ready to get started?
- Monthly billing
- No setup fee
- No lock-in
