Our policy & terms

Privacy Policy, Acceptable Use Policy, Company Policy

This document describes the following policies & rules, including the following list of Prohibited Activities, - they are integral part of your Public Agreement with Duomenų apdorojimo centras, UAB. If you engage in any of the activities prohibited by this document we may suspend or terminate your account. By using our website and(/or) our products, services you are agree with the policies & rules described here:


Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.


Data privacy policy

Duomenų apdorojimo centras, UAB values the protection of personal data, and we therefore place great emphasis on protecting your privacy. This Privacy Policy explains and clarifies how we, as data controller, treat our visitor’s and customer’s personal data according to (EU) 2016/679, the General Data Protection Regulation (GDPR). This policy will apply in situations where Duomenų apdorojimo centras, UAB (hereinafter "Duomenų apdorojimo centras", "we", "us" and "our") treats personal information collected from the site. By using our site, you agree that your personal information is processed in accordance with this Privacy Policy.

What is personal data?

Personal data is any information relating to an identified or identifiable natural person; an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.


When do we collect information?

- We collect information from you when you register on our site, subscribe to a newsletter, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.

- Provide us with feedback on our products or services.


How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

      To improve our website in order to better serve you.

      To allow us to better service you in responding to your customer service requests.

      To ask for ratings and reviews of services or products, to improve them

      To follow up with them after correspondence (live chat, email or phone inquiries)

      To improve our communications (The e-mail address you provide can be used to send you information and updates about your order, company news, updates, information about other similar products and services, Baltneta’s events and newsletters etc. Note: you can cancel your subscription at any time by following the instructions at the bottom of each email. If you have enabled cookies in your browser, your cookie information can be combined with data you've provided on our site to improve the customer communication).

      To process transactions.


How do we protect your information?

- We do not use vulnerability scanning and/or scanning to PCI standards.

- We only provide articles and information. We never ask for credit card numbers.

- We use regular Malware Scanning.

- Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

- We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

- All transactions are processed through a gateway provider and are not stored or processed on our servers.


How long we keep your personal information?

We will only save your personal data for as long as it’s relevant for the purpose it was originally collected for. More specific information about retention time for processing of personal data will be provided to you when we collect personal and obtain your consent for specific purposes. When you, for example, sign up to our events we will provide you with the retention time for the processing of personal data for the event.

Transfer to third Country

Information we collect when you are visiting our website can be stored and processed and transferred between all the countries in which we operate to use the information in accordance with the Privacy Policy.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to:

      Understand and save user's preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.


If users disable cookies in their browser:

If you turn cookies off it will turn off some of the features of the site.


Third-party disclosure

We may disclose your personal information to all companies in our group (i.e. companies with the same shareholders, or subsidiaries, our ultimate holding company and all its subsidiaries) insofar that it is reasonably necessary for the purposes stated in this privacy policy.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.


We have implemented the following:

      Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.


Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.


California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf


According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

      On our Privacy Policy Page

Can change your personal information:

      By logging in to your account

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.


Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking


COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.


Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.


In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

      Within 7 business days

We will notify the users via in-site notification

      Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.


We collect your email address in order to:

      Send information, respond to inquiries, and/or other requests or questions

      Process orders and to send information and updates pertaining to orders.

      Send you additional information related to your product and/or service

      Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.


To be in accordance with CANSPAM, we agree to the following:

      Not use false or misleading subjects or email addresses.

      Identify the message as an advertisement in some reasonable way.

      Include the physical address of our business or site headquarters.

      Monitor third-party email marketing services for compliance, if one is used.

      Honor opt-out/unsubscribe requests quickly.

      Allow users to unsubscribe by using the link at the bottom of each email.


If at any time you would like to unsubscribe from receiving future emails, you can email us at support@dcxv.com

      Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.


Your personal rights

You are entitled to request a report on what personal information we have about you by requesting a so-called registry extract. You also have the rights to request that incorrect information about you shall be corrected, as well as the ability to request removal of your personal data. You can submit your request to support@dcxv.com or you can do this by yourself, we have implemented such functions on our website https://dcxv.com/my/, in menu section "Account" -> "Management", where you can:

  • correct your personal information (by editing fields)
  • request extract of your personal information ("Download account data" button)
  • request removal of your personal information ("Remove my account" button)

Contacting Us

If there are any questions regarding this privacy policy, you may contact us by email info@dcxv.com.


Last Edited on 2018-05-22


Acceptable Use Policy

Our Acceptable Use Policy (the "Policy", the "AUP") for UAB Duomenų apdorojimo centras is designed to help protect our customers and the Internet community in general from irresponsible or, in some cases, illegal activities. The Policy is a non-exclusive list of the actions prohibited by UAB Duomenų apdorojimo centras. Our company reserves the right to modify the Policy at any time, effective upon posting at https://dcxv.com/policy.

Each our customer is responsible for the activities of its users and, by accepting service is agreeing to ensure that its customers/representatives or end-users abide by this Policy. Complaints about customers/representatives or end-users of an UAB Duomenų apdorojimo centras customer will be forwarded to the UAB Duomenų apdorojimo centras customer's email for action. If violations of the Acceptable Use Policy occur, UAB Duomenų apdorojimo centras reserves the right to terminate customer and ordered services or take action to stop the offending customer from violating the Policy without notice. No credits will be issued for any interruption in service resulting from policy violations.

VIOLATION OF ANY SECTION OF THE AUP IS STRICTLY PROHIBITED AND MAY RESULT IN THE IMMEDIATE TERMINATION OR SUSPENSION OF THE SERVICES YOU RECEIVE FROM UAB Duomenų apdorojimo centras.

Any questions or comments regarding the AUP should be directed to info@dcxv.com.

Prohibited Uses of UAB Duomenų apdorojimo centras Systems and Services:

  1. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.
  2. Sending Unsolicited Bulk Email ("UBE", "spam"). The sending of any form of Unsolicited Bulk Email through UAB Duomenų apdorojimo centras servers is prohibited. Likewise, the sending of UBE from another service provider advertizing a web site, email address or utilizing any resource hosted on our servers, is prohibited. Accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy or that of the other provider.
  3. Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by UAB Duomenų apdorojimo centras customers must be Closed-loop ("Confirmed Opt-in"). The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing to from any UAB Duomenų apdorojimo centras -hosted domain, or referencing any UAB Duomenų apdorojimo centras account, is prohibited.
  4. Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP or the AUP of any other Internet Service Provider, which includes, but is not limited to, the facilitation of the means to send Unsolicited Bulk Email, initiation of pinging, flooding, mail-bombing, denial of service attacks (DoS & DDoS).
  5. Unauthorized attempts by a user to gain access to any account or computer resource not belonging to that user (e.g., "cracking").
  6. Obtaining or attempting to obtain service by any means or device with intent to avoid payment.
  7. Unauthorized access, alteration, destruction, or any attempt thereof, of any information of any UAB Duomenų apdorojimo centras customers or end-users by any means or device.
  8. Knowingly engage in any activities designed to harass, or that will cause a denial-of-service (e.g., synchronized number sequence attacks) to any other user whether on the UAB Duomenų apdorojimo centras network or on another provider's network.
  9. Using UAB Duomenų apdorojimo centras Services to interfere with the use of the UAB Duomenų apdorojimo centras network by other customers or authorized users.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us by email info@dcxv.com.


Last Edited on 2018-05-22


Company Policy

Customers responsibilities

Ordering our services, you fully understand and agree with the text of Public Agreement (the offer) as whole, and these items in particular, you warrant that your content does not violate and will not violate any copyright or related rights, that the content does not associated with illegal activity and does not contradict with the current laws of Lithuania, as well as applicable international laws.


Network failures

Your servers and websites may be unavailable due to network failures caused by a number of reasons beyond the control of UAB Duomenų apdorojimo centras company and their ISPs (including, but not limited to failure of equipment and force majeure). UAB Duomenų apdorojimo centras and its partners are not responsible for any damages or economic loss caused by network failures.


Payment

In case of late payment of provided services, they can be suspended and your account - locked. Also, all information storages may be reformatted: irreversibly erased all data.

Before payment: please make sure the product (or service) is really fit all your parameters and specifications, all your requirements. In case of refund request - money will be refunded back to your account except the 7% commission within 7 bank days.


Website content & disclaimer of responsibility

Websites and servers are prohibited from containing: warez content or content commonly known to be pirated or illegal copies of software or other works, MP3’s or other audio formats of copyrighted music, movie downloads in any format whether complete or in part, pornographic material, or any other illegal content. UAB Duomenų apdorojimo centras is not responsible for the content of data on servers leased by their customers. After receipt the installation notification, you receive a server access rights, along with the access you also receive a responsibility for content on this server (service). The company is not responsible for the content contained on client's resources.


Eligibility to Use the Service

Order - is your confirmation that you have reached the age of majority or at least 18 years old.


Rights Reservation

We reserve our right to: change the prices of services, limit service usage, stop unpaid service, stop service due to threats and slander towards UAB Duomenų apdorojimo centras and its partners or third parties, in violation of country laws where your business located, the spread of pornography, incitement to ethnic hatred, the existence of a threat of failure.


Policy to use a large number of IP addresses

Customers that requests more than 4 IPv4 addresses should justify technically their requirement and also make a prepayment for 2 months.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us by email info@dcxv.com.


Last Edited on 2018-05-22

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