Hands-On Leadership: Why I Still Work in the Server Room
I still spend time working with our technicians in the server room. Why? Because I can’t imagine being disconnected from the actual work that makes DCXV successful. Sure, I have plenty of CEO stuff to do, but I think staying involved in everything is crucial.
Staying Close to the Real Work
As DCXV’s CEO, I’ve learned that you can’t lead what you don’t understand. While other executives sit in boardrooms all day, I get my best insights from working with our technical teams. That’s where the real magic happens.
Why This Actually Works
- You really get it - You can’t fake understanding when you’ve done the work yourself
- People respect you more - When you work alongside your team, they see you as one of them
- Quality stays high - Nothing beats having an extra pair of eyes on important work
- Best ideas come from the floor - The people doing the work know what needs fixing
Balancing Both Sides
Yes, being CEO means dealing with strategy, investors, and big decisions. But here’s what I’ve learned - being hands-on makes me better at the executive stuff, not worse. When you understand the details, you make smarter big-picture decisions.
How This Shapes Our Company
This approach is now part of who we are at DCXV. When leadership gets involved in daily work, everyone else steps up too. It creates a culture where everyone cares about doing things right. Our clients definitely notice the difference.
My Simple Philosophy
Control isn’t about micromanaging people. It’s about understanding what’s happening, supporting your team, and making sure everything we do helps our clients succeed.
Want to learn more about DCXV’s approach to service excellence? Contact us at sales@dcxv.com!